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Association of National Park Authorities

“It was a pleasure to do business with RMG:Clarity. They fully understood our brief, were very efficient and professional throughout the whole process and represented excellent value for money. I would most definitely recommend this company.”

Kathryn Cook
UK National Parks


Community Housing Cymru

“We used RMG:Clarity to evaluate the first year of our new money advice service. We wanted to show potential funders and other stakeholders that the project was achieving the set objectives and to demonstrate how we managed to maintain independence within a challenging environment.

“RMG were creative and intuitive in their approach and the finished evaluation included some fantastic digital stories which truly conveyed the great work the project is doing. The evaluation undertaken by RMG will unquestionably help us develop the service and has already assisted us with approaches to funders.

“We found the team extremely accommodating and flexible to work with. They had a good understanding in working with vulnerable people and kept us informed and up to date throughout the duration of the project.”

Clare Williams
Housing Services Policy Officer
Community Housing Cymru


Valleys to Coast

“Valleys to Coast commissioned RMG:Clarity to undertake the tenants’ survey on our behalf. During the tender process RMG:Clarity demonstrated a clear understanding of our needs and were able to offer flexibility around the collection of the data.

“The work undertaken by RMG:Clarity and the valuable information gained from more than 25% of our tenants’ means that we now have a better insight into how satisfied our tenants are with the services that we provide. With RMG:Clarity’s help we are now carrying out further segmentation of this data to identify strengths, weaknesses and trends in order to create an action plan to continue to improve our performance over the next few years.

Darryl Rees
Senior Performance Office
Valleys to Coast Housing


Alcohol Concern

“Regarding the survey undertaken on Alcohol Concern’s behalf, namely the survey of pubs, bars and clubs in Wrexham, Newport and Swansea, we are pleased with the standard of the survey and the manner in which it was carried out. Moreover, any queries that we had subsequently were resolved promptly and successfully. Consequently we were able to use the survey findings in our Wales Report

Mark Leyshon
Alcohol Concern


Ty Havan

RMG:Clarity recently carried out a research project for Ty Hafan targeting professional advisers in palliative care. The project required an in-depth understanding of the subject matter. We were very pleased with the sensitive and empathetic way in which RMG conducted the research to achieve a better than expected participation and by the thoughtful and strategic approach to the presentation of the results.”

Elizabeth Read
Director of Fundraising and Marketing
Ty Hafan The Children’s Hospice in Wales


Aberdeen City Council

I am writing to thank you for your assistance in the planning and execution of Aberdeen City Council’s Residents’ Survey. Every request and query was dealt with quickly and in a very professional manner. I was delighted with the quick response and completion of the whole project, within one month, and the excellent resulting report. The information obtained will be invaluable in planning community safety for Aberdeen City residents in the future. I would not hesitate to recommend the very efficient and professional service of RMG:Clarity to any future prospective clients.

Carol Carlton
Antisocial Behaviour Officer
Aberdeen City Council


Opportunity Wales

“Everything from sampling, to survey delivery and the provision of a clean data set was completed on time and accurately. It was reassuring to know that this important piece of research was being managed by an expert and very competent team who were quick to respond to our requests. RMG:Clarity’s service was very professional and provided best value.”

Bettina Gilbert
Marketing Manager
Opportunity Wales


PHS Group PLC

“This activity has become a staple part of our brand building and RMG:Clarity has been instrumental in both its set up and ongoing efficient running. I have been very pleased with both the efficiency and quality of RMG:Clarity’s work and have been happy to pass additional projects to them subsequently.”

Stuart Price
Head of Marketing
PHS Group PLC


Carmarthenshire County Council

“Getting tenants views on the Welsh Housing Quality was an important part of our Housing Strategy and Service Improvement Plan. With the excellent work undertaken by RMG:Clarity and the valuable information gained from our tenants, we now know what standards our tenants expect. With this information we can confidently take informed decisions about the future of Council Housing in Carmarthenshire.”

Adrian Young
Housing Investment Manager
Carmarthenshire County Council


Northamptonshire County Council

“This was a controversial and complex review process which required sensitive handling but robust surveys to achieve a satisfactory conclusion. I want to thank you for your excellent work in the research you undertook and the presentation of the results to Forum members. Your professionalism and the quality of the work undoubtedly contributed to the successful conclusion of this project.” 

Robin Hodsdon
Head of Highway Services
Northamptonshire County Council


Conwy County Borough Council (CCBC)

“We were kept informed at all stages with the progress and have been able to keep track without the need for calling formal planning meetings. This continual communication has been useful, enabling the review to remain focussed upon its original brief. I have no hesitation in approving the final report for onward consideration.”

Rona Aldrich
Head of Library, Information and Culture Service
Conwy County Borough Council (CCBC)


The Western Mail

“We have been delighted that the research shows that readers totally endorse the editorial changes made last year. They also overwhelmingly support the change to a compact format, which will be one of the most important milestones in the history of the newspaper.”

Alan Edmunds
Media Wales


UES

“We commissioned RMG:Clarity to undertake our client survey.  I found the whole process very quick, simple and effective. They provided valuable advice about structuring the survey, along with great feedback on progress whilst the survey was running. Finally they provided very clear and effective reports in conclusion too. Thoroughly recommended!”

Kate Williams
Marketing Manager
UES


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